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Lubna Kerr

Privacy Policy


Last updated: 13 January 2026
This Privacy Policy explains how Lubna Kerr ("we", "us", "our") collects, uses, and protects your personal data when you visit or use https://lubnakerr.co.uk (the "Website"). We are committed to protecting your privacy and handling your personal data in a transparent and secure way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are
Data Controller: Lubna Kerr
Website: https://lubnakerr.co.uk
Email: lubnaj23@gmail.com
Location: United Kingdom
If you have any questions about this Privacy Policy or how your data is handled, you can contact us using the details above.


2. Personal Data We Collect
We may collect and process the following types of personal data:
a) Information You Provide to Us

  • Name

  • Email address

  • Phone number (if provided)

  • Any information you submit through contact forms, email enquiries, newsletter sign-ups, or booking forms

b) Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on the Website

  • Referring website links

This information is collected using cookies and similar technologies.


3. How We Use Your Personal Data
We use your personal data for the following purposes:

  • To respond to enquiries and communicate with you

  • To provide and manage our services

  • To improve our Website and user experience

  • To send newsletters or updates (only if you have opted in)

  • To comply with legal or regulatory obligations
     

4. Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases to process your personal data:

  • Consent – where you have given clear consent (e.g. subscribing to a newsletter)

  • Contract – where processing is necessary to perform a contract with you or take steps before entering into one

  • Legitimate Interests – where processing is necessary for our legitimate business interests and does not override your rights

  • Legal Obligation – where processing is required by law
     

5. Cookies
Our Website uses cookies to enhance your browsing experience and analyse website traffic.
Cookies may be used to:

  • Remember your preferences

  • Understand how visitors use our Website

  • Improve functionality and performance

You can control or disable cookies through your browser settings. For more information, please see our [Cookie Policy] (if applicable).

6. Sharing Your Data
We do not sell, rent, or trade your personal data.
We may share your data with trusted third parties only where necessary, such as:

  • Website hosting providers

  • Email marketing or newsletter services

  • Analytics providers (e.g. Google Analytics)

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
When your data is no longer required, it will be securely deleted or anonymised.

9. Your Data Protection Rights
Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict processing of your data

  • Request data portability

  • Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact us using the details in Section 1.

10. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113
We would appreciate the opportunity to address your concerns before you contact the ICO.

11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Please check this page periodically to stay informed about how we protect your personal data.
If you would like, I can also:

  • Tailor this policy to specific services (coaching, speaking, online courses, e‑commerce, etc.)

  • Add a dedicated Cookie Policy

  • Review it for compliance with your actual data flows

  • Convert it into a website-ready HTML version

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